We were very impressed by the customer service at Scheels. We had just come from viewing a potential rental home and we learned after that there were just too many stairs for this heart. I felt fine while viewing it, but up and down the three levels really did me in 20 minutes later. We were just about to the camping section of the store when my heart decided to take a bit of a flutter. It seems that in that moment of skipping beats or whatever happened, my heart rate dropped drastically and I immediately felt like I was going to pass out. In public. Again. My wonderful hubby and kids escorted me to the nearby camping chairs, which were very comfy, by the way. After a few minutes of resting, I was not feeling any better, so I reclined in the camping chair. Yep- a reclining camping chair. And it was comfy! I could take a nap in that chair. I finally convinced the family to keep looking at items while I rested.
A minute later, a store employee came by and asked if I was all right. I explained I have a heart condition that makes me have to rest sometimes, so if it was fine, I would just sit for a bit. With kindness, he said to let him know if there was anything he could do- water, etc. He stayed pretty nearby. About two minutes later, another employee stopped and we had the same conversation. By this point, I was feeling very weak and the pain was getting pretty intense. My son had come to check on me and we decided it was time to go. The Hubby knew I would not be able to walk out of that store without passing out, so he found the very nearby employee and asked for a wheelchair. The team of nearby young men pulled together, one calling on the radio to arrange a wheelchair and went off to get it and the other two asking if I needed water or anything else. I let them know I would be ok, especially after my heart surgery next month. With total compassion in his eyes and on his face (much like unto our Savior, I imagine) one wished me luck and that he hoped it would go well. The wheelchair came, I got into it, had The Hubby try out that awesome reclining chair, then we made our way to the elevator. As we were walking by the store team, they again said to please let them know if they could do anything, even when I got downstairs.
The Scheels team offered kindness and compassion to a stranger and her family that we have not always received. I am grateful that the parents of these fine young men and the young lady have raised them well. I am grateful for their care, concern and willingness to do whatever I needed and to make sure I would be all right. There are good people in the world and you will definitely find them at Scheels. (I wonder if they sell wheelchairs).
My name is Jenny McKinney. I am a fan of Scheels and I really don't want chocolate, because I just had some.
My name is Jenny McKinney. I am a fan of Scheels and I really don't want chocolate, because I just had some.
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